Step 1 - The customer order

BFS Version: 1.X

The starting point of the fund trading in BFS is the customer order. This is where someone decides that a fund should be bought or sold on behalf of an account.

An order can be created in a few different ways listed below:

Manually by the customer from the front end application.
Manually by a backoffice operator from the backoffice application.
Automatically from a monthly savings event or linked order from a one time deposit instruction.
Automatically from a re-balancing or allocation event.

Manually by the customer from the front end application

The most common way for an order to be created is from the front end where the end customer selects a fund to buy.

The first step is to find a fund which the customer would like to buy. This is accomplished by navigating to Product Management->Mutual Funds in the main menu.

Next click on the "Buy" icon for a fund instrument. This action brings up a buy-ticket where the account that should be used for the order should be selected by clicking on "Choose".

All tradeable accounts for the customer are listed and can be filtered.

Next up is the payment type. This determines which account is going to be used for financing the purchase. The available selections are:

Selected account (This is the account which was selected at the beginning of the purchase ticket).
External account (This is a reference to a registered external account where money will be collected using Autogiro in order to cover the purchase).

If an External account is selected there are a few more parameters to determine.

External account
Select the external account to use for the financing of the purchase.

Periodicity
The periodicity can either be "One time payment" or "Monthly". If a Monthly payment is selected there will be an automatic cash collection performed from the external account every month and a linked purchase of the selected fund.

Day
This represents the day of the month when the cash collection will take place on the External account.

Amount
The amount of cash which will be collected from the External account.

Manually by a backoffice operator from the backoffice application

An order can be created manually by a back office operator and there are two ways of accomplishing this. The first way is to navigate to the customer, select the correct account and in the action menu select "Buy mutual fund". This will open a new trade ticket with the selected account pre-populated.

Since the account is already selected the first step is to find the right product. This can be done by clicking on the "Choose"-button in the top right corner. The fund selector presents a few filters to be used for finding the right fund.

The next step enables the selection of financing account in the same way as was described earlier. Either the selected customer account can be used for financing the purchase or an External account where money can be collected using Autogiro.

Once the order is placed it is time to manage the orders.