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To export the Autogiro file navigate to Payments > Autogiro.
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Note that the Permissions will not show up in the list.
Click the Export button.
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Save Click the Export button.
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You will get a pop-up ticket with information on what will be included in the file.
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You will get a notification when the job is finished.
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The file is found under Files. Download the exported file and import it into BGC. The status is now changed to "Pending"admission now has thestatus Pending.
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The next step is to import the Autogiro permission files admission file from BGC which is done in the same dialogue (Order Management->External Orders->Autogiro Orders) as the Export function explained previously but the Import button is clicked instead to open the import ticket.
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Select Autogiro permissions and then find the file . Click on the Import button and select Agutorio permissions, find the file, and click Upload a file.
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The status is now set to Active and the External Account and the Autogiro permission can now be used.
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What happens if the permission request fails?
Lets create another one and then import a file which says that the request failed.
This permission is called "My Second Autogiro Account" and is now set to Rejected.
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To view a list of all external accounts and their status simply navigate to Accounts->External Accounts.
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The status of the admission can also be Rejected when the file is imported. It could for example be that the account type is not approved for Autogiro. You will often receive an error code from the bank, which is displayed in the system.
