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BFS Version: 2.0

An Autogiro permission admission (medgivande) is created on behalf of a customer from the backoffice back-office application. First, navigate to the customer and click on External Accounts.

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Click on Add External Account .

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and Select "Autogiro" as the type.Image Removed

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Enter a name for the external account and then the bank account information and click Confirm to create the external account information.

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Click Confirm.

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You will receive a pop-up ticket with information that the admission must be activated before it can be used. The autogiro admission request will now be a part of the next file to be sent to the BankGiro Central ("BGC").

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The admission (external account) now has the status Created.

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To export the Autogiro file navigate to Order Management→Autogiro ordersto Payments > Autogiro. Image Removed

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Click the Export button.

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Save .

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You will get a pop-up ticket with information on what will be included in the file.

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You will get a notification when the job is finished.

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The file is found under Files. Download the exported file and import it into BGC. The status is now changed to "Pending"admission now has thestatus Pending. Image Removed

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The next step is to import the Autogiro permission files from BGC which is done in the same dialogue (Order Management->External Orders->Autogiro Orders) as the Export function explained previously but the Import button is clicked instead to open the import ticket.

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Select Autogiro permissions and then find the file admission file from BGC. Click on the Import button and select Agutorio permissions, find the file, and click Upload a file.

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The status is now set to Active and the External Account and the Autogiro permission can now be used.

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What happens if the permission request fails?

Lets create another one and then import a file which says that the request failed.

This permission is called "My Second Autogiro Account" and is now set to Rejected.

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To view a list of all external accounts and their status simply navigate to Accounts->External Accounts.

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The status of the admission can also be Rejected when the file is imported. It could for example be that the account type is not approved for Autogiro. You will often receive an error code from the bank, which is displayed in the system.

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