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Create a withdrawal order on the customer account. Navigate to an account and select Withdraw Money in the action menu (1). Next, select the currency (2), the external account of the type BIC/IBAN (2). the currency (3), and the amount to withdraw (4). Click Confirm to create the withdrawal order. 

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A popup message will appear when the file is created. Click the link (File Name) to download the file and import it to the bank.

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The files will also be available on the order overview.

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