...
- Report an issue: If there is a software incident
- Question: "How-to-questions"
- Request new features: New feature or orders for example reports
- Request access: Request access to our documentation about API and Configuration BFS
...
- Bricknode Support
- Billing: Question about billing
Submit a request in to JIRA Service Desk.
Heading: when you start typing in the field "Heading" you will get a list of suggested KB-articles
Description: please type as much information about the problem as possible
Priority: Urgent, Critical, Major, Minor and Trivial.
Attachments: to facilitate troubleshooting please attach a screenshoot
Components: modules of BFS, Customer Front, Partner, Back office or API
...
You can also add participants to your requests, by pressing the button "Add people". The person that you add will aswell recive updates about the request.
